Health Care & Benefits Division

The Health Care & Benefits Division (HCBD) is a division within Department of Administration. HCBD manages the benefits for the State of Montana Benefit Plan (State Plan). 

The State of Montana Benefit Plan (State Plan) is self-funded. This might be a little different than the “insurance” you’re used to.

Traditional Insurance

With traditional insurance, you pay an insurance company a monthly premium and if you go to the doctor or hospital, that company pays some of the cost. The company you pay decides what’s covered and how much you pay out-of-pocket. They also accept all the liability in case you have a big claim like cancer or a heart attack.

The Self-Funded State Plan

Your State Plan coverage is paid for by your monthly contributions and taxpayer funded State Share. The State:

  • Decides what’s covered in accordance with state and Federal law;
  • Sets the monthly rates and out-of-pocket costs; and
  • Carries the liability for all 33,000 members of the State Plan.

Our Third-Party Administrators (TPAs) and Vendors

With 33,000 members state-wide, the State needs a little help. That’s why we contract with outside companies to processes our claims. We also rely on these companies for their expertise and cost saving contracts.

Our TPAs include:

  • Allegiance - Medical, Vision and Vision Hardware
  • Delta - Dental
  • Navitus - Prescriptions
  • ASI Flex- Flexible Spending Accounts

We also pay a few other companies for some services:

  • Premise Health manages the Montana Health Centers
  • Blue Cross BLue Shield of Montana provides fully insured life, accidental death and dismemberment and long term disability insurance options.

The Bottom Line

Because it’s your money and taxpayer dollars that fund the State Plan, we all have to work together to be good health care consumers. You can do that by:

  • Reading the emails and mail sent home by Health Care & Benefits and visiting on a regular basis and
  • Taking good care of your health by engaging in Live Life Well programs.

HCBD Goals and Objectives


Health Care & Benefits Division
100 N Park Ave Suite 320
PO Box 200130; Helena, MT 59620-0130
Phone: (406) 444-7462 / (800) 287-8266;
Hearing Impaired TTY (406) 444-1421; Fax: (406) 444-0080

Telephone numbers listed are direct extensions. If you are calling (800) 287-8266, press 1 then the last four digits of the staff member's number.

Name Title Phone
Amy Jenks Administrator 444-2528
Finance/Audit Management
Vacant Financial Manager 444-2604
Shelly Mathews Accounting Tech 444-1854
Nancy Lightner Program Integrity Auditor 444-9123
Data Analytics
Sheri French Program Integrity Auditor 444-3811
Terri Hogan Attorney/HIPPA Privacy Officer 444-3447
Medical Management
Kerri Portillo Contract Manager 444-2510
Kim Pullman Wellness Program Manager 444-3809
Belinda Adams Communications & Business Coordinator 444-6105
Production Management
Melanie Denning Health Officer/VEBA 444-3745
Service Management
Jackie Dunbar Service Team Manager 444-0380
Anne Wells Benefit Specialist 444-0175
Jessica Johnson Benefit Specialist 444-3872
Sarah Huckins Service Team-Lead 444-6486
Trish Alexander Benefit Specialist 444-0173
Workers' Compensation Management
Vacant Bureau Chief 444-5689
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