Health Care and Benefits Division
Goals and Objectives 2013 Biennium
Department Mission: To serve, satisfy, and support our customers.
Division Mission: To administer competitive and comprehensive benefits that provide financial protection for state employees, retirees and their families in a cost effective manner.
SERVE
Provide service based on standards, best practices, and fiscal sustainability.
Goal: Deliver financial stability of the state employee health benefits fund.
Objective:
Maintain combined medical and pharmacy trend for active employees and non-Medicare retirees at or below national trends.
SATISFY
Emphasize efficiency, reliability, transparency, and leadership.
Goal :Reduce the number of loss time injury claims by Early Return to Work (ERTW) placements.
Objectives:
Increase ERTW placements.
Improve the process for medical providers to determine ERTW options.
Educate employees on ERTW options.
SUPPORT
Maintain relationships and provide resources to support effective government.
Goal: Educate and inform members about their health and benefits.
Objectives:
Coordinate events to empower employees to manage their health (e.g. annual health screening, Lunch and Learn).
Provide issue-specific health education.
Create resources such as print, web, and in-person training to support members in their health goals.
Develop internal programs to improve employee assistance and wellness.
Goal: Create and maintain a professional, diverse and responsive workforce.
Objectives:
Provide basic training and education to develop and maintain employees’ knowledge and skills.
Create and foster a work environment where employees are engaged.
